Company Profile

Health Labs has been facilitating high-quality, affordable, lab testing since 2015. They work with local CLIA-certified labs throughout the country to perform the actual tests, and then make the results available to their clients in their convenient online account. They also offer care advisors who can answer questions about tests, provide advice, and much more. Health Labs offers fast access to hundreds of different types of tests so you can diagnose issues (including STDs) as well as manage your overall health.

How it Works

The website of Health Labs is easy to use and will help you to get setup with all the tests you need very quickly. As with any testing service, the first step is going to be to determine which tests you want performed. With hundreds of different options, this can take a little while. They do offer consultations with health professionals to help you determine what tests will get you the information you need, which can be very helpful for those who are looking to improve their overall health.

Health Labs has hundreds of different tests available. To make it easier to find the exact ones you desire, they have put them into various categories so you can pick and choose what you need. The categories include options like:

  • Allergy Testing
  • Drug Testing
  • STD Testing
  • Sports Testing
  • Hormone Testing
  • Diabetes Testing
  • Cardiac Health & Cholesterol Testing
  • Much More

You can either select individual tests, or look at the various bundles of multiple tests, and add them to your cart. When ready, you checkout and pay for the tests you need. This is the only payment you have to make since it covers the actual lab testing and results.

Once you have made the payment you will receive your lab request paperwork, which is what you will bring into your local lab. The staff at your local lab will help you with completing the tests. In most cases this simply means submitting a urine sample and/or a blood sample. This normally takes less than five minutes and then you can go back home. The lab will complete the testing process and your results will be available in your online Health Labs account, typically within 1-3 days.

What’s Inside the Kit

The only thing that you will get from Health Labs is the doctor’s orders, which you print off and bring to the lab. These orders will tell the lab what types of tests you need performed and show that they have already been paid for. Of course, you’ll also have access to instructions on their website and your online account where the test results will be posted.

About the Service

Everything about Health Labs is set up to make it as easy and affordable as possible to get tested for various health problems, and to manage your overall health by learning more about your body. Some key details to know about the services they provide:

  • Where is the Test Taken – All tests are taken at a locally approved medical lab.
  • Is a Referral Required – No. You can purchase any of the tests without any referral or prescription needed.
  • Is Medical Advice Available – Yes, Health Labs has certified health specialists on staff to discuss your results and what they need.
  • When will Results Be Available – Tests typically take 1-3 days depending on the time you took the test and the day of the week. Some tests may take slightly longer.

Price

Health Labs is focused on making all their tests available to as many people as possible. One of the ways that they do this is by keeping their prices extremely low. This isn’t just a marketing phrase from them. They actually have a 110% best price guarantee. If you find a test from another provider for a lower price, they will match that price and then give an additional 10% discount!

All their tests can be purchased individually, and the prices range from about $35 to several hundred dollars. In general, however, the best option is going to get a package deal of related tests. For example, a panel of 6 drug tests is just $69 (would be over $130 if purchased separately). This panel tests for amphetamines, barbiturates, cocaine, marijuana, opiates, and phencyclidine. There are dozens of different bundles focused on things like allergy testing, drug testing, STD testing, sports testing, and much more.

Customer Support

The customer service team is available from 6AM-10PM CST via phone, live chat, or a convenient online form that will email them. You can contact that number for either general order assistance (payment questions, site issues, etc) or for medical questions. They will route your questions to the proper team in order to ensure the right people are there to answer your questions.

The other factor related to customer support to be aware of is that provided by the local labs. Keep in mind that these labs are third party providers and not directly employed by Health Labs. Health Labs does, however, closely monitor their lab partners to ensure they are providing the best possible services. If you have any problems or complaints about a lab you visit, it is a good idea to contact Health Labs to see what they can do to assist.

Privacy & Security

All companies that offer this type of testing are going to have privacy and security as a top priority, and this is certainly no exception with Health Labs. They do not release your testing results to insurance companies, employers, family, or anyone else. The information is kept secure using industry standard encryption and is only available to you when you log into your account.

Summary

Health Labs is a popular and well-respected company to work with, and it is easy to see why. They have just about every lab test you can imagine available and can help to save a lot of money in the process. Their customer service and medical consultation are both top-notch and trustworthy. There is a lot to like about Health Labs. Their 110% best price guarantee makes them an obvious choice for just about everyone.